Shipping Policy

COVID-19 Delivery Information :

  In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and well being of their drivers and our customers.

  Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

 There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.

 Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

 You can see all carrier guidelines and measures up on visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

 We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.

 All orders are processed within 1 to 4 business days(excluding weekends and holidays)after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

  Domestic Shipping Rates and Estimates

 

  Flat free shipping rate:

 

Shipping Country              Estimated delivery time                         Price

 

 USA                                5 to 14  Days                               Free

 

How do I check the status of my order?

 When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available.

 If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at contact@scannys.com with your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

 

 Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

 

Refunds, returns, and exchanges

 

  We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

 In the event that your order arrives damaged in anyway, please email us as soon as possible at contact@scannys.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here

 

HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

Contact Info : 

SCANNYS LTD,

9169 W State St #3027 Garden City, ID 83714,

+1 347 973 7879

contact@scannys.com